At Scoot Delivery Services LLC, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact details (phone number, email address), delivery addresses, and payment information.
• Business Information: Company name, billing details, and any specific delivery preferences.
• Technical Information: IP address, browser type, operating system, and device details when you visit our website or use our app.
• Usage Data: Information about your interactions with our services, including order history and customer support interactions.

2. How We Use Your Information

We use your information for the following purposes:

• To process and deliver orders.
• To communicate with you regarding your deliveries, inquiries, and support requests.
• To improve our services through analysis and feedback.
• To ensure compliance with legal and regulatory obligations.
• To provide personalized offers, updates, and marketing communications (with your consent).

3. Sharing of Information

We do not sell your personal information. However, we may share your data with:

• Service Providers: Trusted third parties who assist in providing our delivery and logistics services.
• Legal Authorities: When required by law or to protect our legal rights.
• Business Partners: With your consent, for promotional or collaborative purposes.

4. Data Security

We implement robust security measures to protect your information from unauthorized access, disclosure, or alteration. These measures include encryption, secure servers, and regular audits.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections or updates to your information.
• Opt-out of marketing communications.
• Request deletion of your personal data, subject to legal and contractual obligations.

6. Retention of Information

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Cookies and Tracking Technologies

Our website and app may use cookies and similar technologies to enhance user experience and analyze usage patterns. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please feel free to contact us.